Naturewellbeauty.com offers a 30-day satisfaction guarantee on regularly priced items only. If you are unsatisfied with your regularly priced purchase from naturewellbeauty.com for any reason within 30 days of your original purchase date, you may return the unused portion of your purchase for a full refund of the purchase price, less original shipping and handling fees. Please note that we monitor return activity for abuse and reserve the right to limit returns or exchanges.

We regret that, unless a shipping error was made by naturewellbeauty.com, we are unable to refund your original shipping costs, if applicable. We are unable to accept returns CODs. Examples of shipping errors include incorrect shipping service used after customer selected and paid for other service, incorrect product was shipped, or the product was unusable due to damage incurred during shipping. You may also request to exchange your product for a new product.

In the case of exchanges, we recommend you place a new order for the replacement product and we will then issue a credit after the returned goods are received and processed. Exchanged products will be charged a new shipping and handling fee and you may select the method of shipping at checkout.

To complete your return, we require a receipt or proof of purchase from naturewellbeauty.com. Products purchased from other retailers or other e-commerce sites may not be returned to naturewellbeauty.com, even if they are NatureWell® branded products, and will not be credited back or returned to you.